SMILE
mainImage

Unit 2: Five steps to problem solvingimage of 5 steps of problem solving

Generally there are five widely accepted steps in the problem solving process:

  1. Define the problem - this is the hardest step and is covered on the next page.
  2. Gather facts - who, what, when, and where.
  3. Generate alternate options - bring in other people who might have a different problem solving style.
  4. Evaluate and implement most appropriate option
  5. Monitor the solution and evaluate the results

Creative Commons License
SMILE - Problem solving by CR Education modified by Marion Kelt, Glasgow Caledonian University is licensed under a Creative Commons Attribution 3.0 Unported License.