SMILE
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Unit 2: Problem solving - Monitor the solution

Re-apply measurements to confirm that change has taken place.monitor and assess result

  • Check to ensure that the changes do not negatively impact another area.
  • Provide sufficient information and training so that change can take place and be sustained.
  • Reflect on the problem solving process used. What would you have done differently?

Pitfalls and suggestions

The following are pitfalls for any problem solving situation along with suggestions for avoiding them.

Pitfall
Suggestion
Blaming others
Take responsibility.
Identifying the incorrect problem
Restate the problem to expand solution possibilies
Lack of specifics
Use observable behavioral outcomes
Lack of inclusion
Seek input from all involved. Use open-ended questions
Lack of facts Ask "what" not "why"

This is the end of the section on problem solving. We hope it has helped you identify and use some effective methodologies.

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SMILE - Problem solving by CR Education modified by Marion Kelt, Glasgow Caledonian University is licensed under a Creative Commons Attribution 3.0 Unported License.