IT Service Management Performance Standards

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Summary:	IT Service Management Performance Standards, March 2023
Creators:	Mr Mark Freeman
Divisions:	Operations > Information Technology > Service Management
Copyright holder:	Copyright © Glasgow Caledonian University
Tags:	Performance Standards, Customer Service, CSE, Information Technology, Information Services, IT Service Management
Viewing permissions:	World
Depositing User:	Miss Susan Cunningham
Date Deposited:	20 Apr 2022 14:57
Last Modified:	18 Apr 2023 16:03
URI:	https://edshare.gcu.ac.uk/id/eprint/10045

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